Marketing Accountability Council (MAC)

Marketing Accountability Council (MAC)

The New Middle Class: Overworked, Overdrawn, Over It

Selling Dreams to the Overdraft Generation

Jay Mandel's avatar
Jay Mandel
Sep 16, 2025
∙ Paid

For decades, the “middle class” has been marketing’s favorite myth.

Not because it was accurate, but because it was useful. It made campaign briefs easier. It made segmentation sound rational. And it gave brands a neat story to tell: You’re not rich. You’re not poor. You’re just like everyone else.

But that story has collapsed. And in its place?

A haunted house of bad assumptions, misfired messaging, and products built for people who no longer exist.

Act I: The Lie That Wouldn’t Die

There was a time when “middle class” had weight. A working family with a steady income could buy a house, take a vacation, and still save for college. Owning a home and a Chevy was a rite of passage, not a rare privilege.

But that vision was built for an economy that died somewhere between the housing crash and the gigification of everything.

Now, here’s what “middle class” really means:

  • You make enough to disqualify from aid.

  • But not enough to afford an emergency.

  • You work two jobs and still feel like you're falling behind.

  • You’re being marketed to like you’re thriving while secretly living on Klarna and credit cards.

And yet… brands still use the term like it’s sacred.

Act II: Five Real-World Receipts

Let’s break down just how far from reality today’s “middle class” marketing really is—with real links and real numbers.

Act II: Five Real-World Receipts

1. “Middle Class” Housing Is a Mirage

Real estate listings still throw around phrases like “great starter home” and “ideal for young families.” But the financial reality has drifted miles from the marketing fantasy.

In the 1970s, the average home cost about 2x the median income. Today? In many U.S. cities, it’s over 5x. That’s according to long-term housing trends from the U.S. Census and Federal Reserve.

So to afford a “starter” home now, you likely need dual incomes, no debt, family help, and a side hustle. Zillow called it what it is: “Middle-income buyers are being priced out entirely.” (Zillow Research)

2. “Financial Tools for All” — If You Already Have Money

You’ve probably seen the ads for “accessible” investing, “inclusive” wealth tools, and retirement platforms “for everyone.” Sounds good—until you realize Bankrate reports that over half of Americans can’t even cover a $1,000 emergency.

These services aren’t designed for financial reality. They’re built for a lifestyle that most consumers can’t afford. They sell stability, but only to those who already have it. The rest get financial cosplay.

3. The $55K and $250K “Middle Class” Lie

The Brookings Institution classifies households earning between $50K and $250K as “middle class.”

That includes both the family dodging medical bills and the one buying $4,000 patio furniture. Same label. Vastly different lives.

The result? A hollow category that glosses over inequality. One that lets marketers speak to “everyone” while serving only the top half of that spectrum. The Edelman Trust Barometer calls it what it is: the mass-class divide.

4. Rebranded Basics Sold as Perks

Basic services—like free shipping, decent customer support, and a clean browsing experience—used to be standard. Now, they’re behind paywalls with marketing language that calls them “exclusive” or “premium.”

This isn't added value. It’s what The Wall Street Journal called “the new class system” of loyalty programs. You're not being rewarded—you’re being sorted. Subscription-based dignity is the price of convenience.

5. The Numbers Don’t Lie—But Marketers Do

The median U.S. household income in 2023 was around $74,000 (U.S. Census). But today’s “middle class” is still being targeted with $500K homes, SUVs labeled “budget luxury,” and a credit card for every stage of stress.

Meanwhile, inflation is eating lunch—literally. A basic midday meal can cost $12. Groceries? Up. Childcare? Up. Wages? Not so much.

And yet, the messaging hasn’t moved. Why?

Because, as MAC and Edelman both highlight, calling everyone “middle class” smooths over tension. It masks collapse in the name of unity. It comforts brands. It gaslights people.

Act III: The Cost of the Lie

The cost of keeping the “middle class” fantasy alive isn’t just economic. It’s psychological.

It creates:

  • Shame. People feel like failures for not affording the life they were promised.

  • Confusion. If you’re “middle class,” why can’t you buy a house? Why are you living off side hustles?

  • Silence. When everything feels personal, you don’t realize the system is the problem.

Marketing keeps reinforcing this lie:

  • By pretending normal people have financial slack.

  • By dressing up debt as empowerment.

  • By selling a lifestyle that hasn’t existed since the Clinton administration.

Act IV: What Brands Must Do Now

If you work in marketing, it’s time to wake up.

The middle class isn’t shrinking. It’s been redefined to include anyone who isn’t visibly struggling. But the actual economic floor has collapsed.

So your segmentation model? Probably wrong.
Your “mass market offer”? Probably too expensive.
Your aspirational messaging? Probably guilt-inducing.

Here’s what to do instead:

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