Marketing is in crisis and not because of the algorithm.
It’s because we’ve forgotten why we do this work in the first place.
Everywhere you look, marketing is being reduced to metrics. Stripped of nuance. Scrubbed clean of soul. We’re tracking revenue like it’s the whole story. As if the only purpose of marketing is to make the chart go up and to the right.
Marketing’s job is not to drive revenue.
Revenue is a result. A byproduct. The fruit, not the root.
Marketing’s real job?
To connect. To reflect. To resonate.
When marketing works, it moves people. It helps them feel seen. It tells the truth they didn’t know how to say. It shows them possibility. It makes them say, “Oh… that’s me.”
That’s the kind of marketing that sticks. That builds trust. That doesn’t just sell, it serves.
The Real Power of Marketing: Seeing People
Budweiser doesn’t sell beer—they sell brotherhood, backyard laughter, and being the last one to leave the BBQ.
Dove doesn’t sell soap—they sell “you are already beautiful” in a world trying to convince you otherwise.
Taco Bell? They’re not selling burritos. They’re selling freedom, fun, and 2 a.m. memories with friends you don’t want to forget.
The best marketing doesn’t describe a product, it describes you.
Where It Goes Wrong
Too many businesses are building marketing machines without a heartbeat. They’re building content calendars without conversations. Funnels without feelings.
They’re doing “everything right” on paper, but it’s not landing.
Why?
Because they’re not connecting. They’re communicating at people, not with them. They’re measuring output instead of impact. They’re optimizing before understanding.
And you can’t optimize your way to resonance. You have to care.
If You Want Revenue, Focus on Relationship
Let me be clear: revenue matters. We’re not running a charity, we’re running a business.
But marketing that starts with revenue ends up feeling like manipulation. Marketing that starts with relationship creates loyalty, trust, and longevity.
It’s not about choosing feelings over results. It’s about understanding that the right feelings drive the right results.
How to Reclaim Real Marketing
So, how do you get back to the soul of marketing? Start here:
Ask what your audience feels, not just what they need.
Reflect their identity before pitching your offer.
Share the human story behind your product, not just the benefit bullets.
Make it honest. Make it emotional. Make it matter.
Because marketing that moves people? That’s marketing that works.
Final Word
Marketing ain’t magic, it’s a mirror. It shows your audience who they are, what they want, and what’s possible if they trust you.
So if your marketing feels dry, distant, or just plain disconnected… you don’t need a rebrand. You need to get back to the reason you started in the first place.
To connect.
And if you do that with truth, empathy, and clarity?
The revenue will come.
But more importantly?
You’ll earn the right to matter.
If you want help reconnecting to your message, sign up for MOM’s Weekly Newsletter Let’s bring the soul back to your strategy.