We need to talk about ghosting.
Not the dating kind. The professional kind. The kind that happens after the interview, after the pitch, after the follow-up, after the thank-you note. You know—the kind that leaves you refreshing your inbox, second-guessing yourself, and wondering if your email fell into a black hole.
Let’s be clear: ghosting in business isn’t just rude. It’s a message. A signal. A quiet little flare shot into the sky that says, “We don’t actually value your time.”
And unfortunately, it’s been normalized.
Somewhere along the way, silence became standard. Not hearing back became the expected outcome. Companies stopped sending rejections, departments stopped responding to inquiries, and people started mistaking avoidance for professionalism.
This isn’t about being “too busy” or “still finalizing decisions.” It’s about avoiding the discomfort of being held accountable. It’s about leadership that talks a big game about empathy and culture, but backs down the moment communication requires courage.
Here’s what ghosting says:
We liked your ideas, but not enough to treat you with respect.
We want innovation, just not the kind that challenges how we operate.
We claim psychological safety, but only when it’s convenient.
We prioritize appearances over integrity.
Sound harsh? Good. Because the silence is louder than you think.
And if you’ve been on the receiving end of it, let’s be real: it sucks. Not because you need constant validation, but because basic decency shouldn’t be up for debate. You showed up. You engaged. You followed through. And all you got was… nothing.
Ghosting isn’t just a missed opportunity. It’s a missed moment—to lead, to be human, to model the kind of behavior we keep claiming we want more of in business.
At the Marketing Accountability Council, we have a different standard.
We follow through.
We close loops.
We give clarity—even when it’s uncomfortable.
Because accountability isn’t just a framework, it’s a habit. And how do you treat people when the spotlight’s off? That’s the real brand message.
So no, ghosting isn’t just silence.
It’s a red flag.
It’s a signal.
And it’s saying: This isn’t the place for people who care.
The good news? You don’t need to stay where you’re not seen.
You don’t need to shrink your standards to match someone else’s dysfunction.
Silence isn’t neutral. And you get to decide what message you send back.
We recommend sending one that says: “I’m not here for the theater. I’m here for the truth.”
And then? Build something better. We are.
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